• Client Services
  • Business Development
  • Campaign Management
  • Product Development
  • Optimizing Returns
• Creative Services
• Sales Center
  • Staff
  • Product Scripts
  • Art of the “Soft Sell”
  • Quality Monitoring
  • Upsell Scripting/Success
  • Training
  • Weekly Productivity     Reporting
• Transaction Processing
• IT Department
  • Systems & Hardware
  • Data Management
  • Phones
• Websites
  • Development
  • SEO, Paid Placement
  • Marketing
• Fulfillment
  • Shipping
  • Inventory Warehousing
• Customer Satisfaction
  • Staff
  • Recorded Sales
  • Return Policy
• Legal Department
• Accounting & Purchasing
  • Accounts Payable
  • Accounts Receivable
  • Purchasing

Sales Center

"Our sales representatives are an extension of the product's creator. They use the product, touch it, feel it, smell it - they understand - every feature and benefit. The managers spend hours focusing on consumer's concerns, questions, and objections. They train, test and re-train. By the time a rep picks up the phone they know the product inside and out."

The past three years have brought explosive growth for our company

Our shows routinely place in the IMS (Infomercial Monitoring System) top ten because of the quality products we promote, our integrated system, and our talented sales staff. As a result, we've opened the doors of the new 55,000 square foot ITV World Headquarters in Beverly, Massachusetts. The expansive new call center currently employs almost 300 sales reps, and we're open 24 hours a day, 7 days a week, 365 days a year.

Our powerful, bilingual inbound call center is the heartbeat of ITV

In a time when more and more companies are outsourcing their call volume overseas, here at ITV we are expanding our facilities to meet the growing need for effective call centers in the United States. We even have a team of bilingual professionals who can service Spanish-speaking customers, effectively widening your client base.